Right of withdrawal

What do you need to know if you want to return something?

Consumers - this is in accordance with § 13 BGB is any natural person who enters into a legal transaction for purposes that can be attributed predominantly neither to their commercial nor their independent professional activity - is entitled to a right of withdrawal.

Rigth of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods.

To exercise your right of withdrawal, you must inform us, Noris-Blattgold GmbH - Rennmühle 3 - 91126 Schwabach, Phone: +49 9122 98930 Fax: +49 9122 7325 - Email: info@noris-blattgold.de, by means of a clear declaration (e.g. a letter sent by post or an email) of your decision to withdraw from this contract. You can use the model withdrawal form, which is not mandatory. You can also fill out and submit the Widerrufsformular-Noris-DE-ENG or another clear statement electronically on our website, www.noris-blattgold.de. If you make use of this option, we will send you a confirmation of receipt of such revocation without delay (e.g. by e-mail).

In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.

Consequences of the revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us or to (insert here the name and address of the person authorized by you to receive the goods, if applicable) without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

You shall bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to the handling of the goods that is not necessary for the inspection of the condition, properties and functioning of the goods.

The right of withdrawal does not apply to contracts:

- Contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer

- Contracts for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded

- Contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery

- Contracts for the delivery of goods if they have been inseparably mixed with other goods after delivery due to their nature

- Contracts for the supply of alcoholic beverages, the price of which was agreed upon at the time of the conclusion of the contract, but which can be delivered at the earliest 30 days after the conclusion of the contract and the current value of which depends on fluctuations in the market over which the entrepreneur has no control,

- Contracts for the supply of goods or for the provision of services, including financial services, the price of which depends on fluctuations in the financial market over which the Entrepreneur has no control and which may occur within the revocation period, in particular services relating to shares, to units in open-ended investment funds within the meaning of Section 1 (4) of the German Capital Investment Code and to other tradable securities, foreign currencies, derivatives or money market instruments,

- End of the cancellation policy -